we received WD40NMZW-11GX6S1 portable hdd for recovery. firmware version: 00020026, 10 heads. WD40NMZW-11GX6S1 00020026 data recovery firmware download
as cliet story, this external hard drive was dropped and stop working. plug in macbook pro can’t recognized and close to listen it without making clicking sounds. everything sounds like normal working portable hard drive.
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note:
1. we trust our diagnostic report only. please tell us full story of case and why can’t recovery in previous data recovery. we will make decision case worth for try to data recovery or not.
2. our equipment suppprt your case model or not that’s may not the point. we had to diagnostic with your case details.